Manager, Operations
North Bay, ON
We are currently recruiting for a Manager, Operations- Northgate Shopping Centre
The Manager, Operations is accountable to General Manager for managing the efficient day-to-day operations and maintenance of a sizable (up to 1 Million Sq Feet) Shopping Centre Complex(es).
Duties & Responsibilities:
1. BUILDING OPERATIONS Provides guidance, manages and inspects all building and site operations in the areas of facilities and equipment maintenance (incl. all mechanical, electrical, power, plumbing, security and other auxiliary equipment), HVAC, fire and life safety, emergency procedures, ground-keeping and security to ensure the property adheres to the existing building & fire codes as well as existing company policies & procedures.
2. SERVICE CONTRACTS Negotiates, prepares, approves and controls third-party service contracts for preventative and emergency facilities and equipment maintenance, security and ground-keeping to ensure that the property is timely maintained and secured in accordance with landlord’s specifications.
3. PLANNING & BUDGETING As a member of the senior property management team, participates in policy definition, goal setting, facility planning, program implementation & maintenance, environmental compliance as well as operations budgeting and forecasting to ensure the overall asset management goals and objectives for the property are met.
4. BUILDING IMPROVEMENTS Develops and implements various policies & procedures, performs design reviews and approvals, coordinates contractors, supervises and inspects construction projects, prepares progress reports and otherwise closely works with other business units to ensure that all facility upgrade/retrofit as well as capital projects, new construction, environmental projects and landlord base building & tenant leasehold improvement work are performed on time and within approved budget.
5. CONTINUOUS IMPROVEMENT & SUSTAINABILITY Monitors, analyses and reports on various operations metrics (maintenance, insurance claims, equipment utilizations, utilities usage, project data, security reports etc.) and suggests continuous improvements to ensure that all facilities and site equipment and systems are utilized and maintained in the most cost-effective manner.
6. STAKEHOLDER RELATIONSHIPS Builds trust and maintains positive and value-adding relationship with tenants, government authorities, businesses, contractors, other business units, customers, investors, general public.
7. TEAM DEVELOPMENT Is responsible for hiring, on-the-job training and managing building maintenance and engineering personnel.
Minimum Requirements:
Skills, Knowledge, Experience and Education
  • Minimum 5 years of relevant work experience
  • Previous experience at regional or multi-regional retail centre Previous experience with large-scale central plant HVAC system
  • Previous experience with operating budgets and re-forecasting processes
  • Working knowledge of MS Office applications and Blackberry.
Core Competencies
  • Excellent interpersonal skills
  • Excellent organizational skills 
  •  Strong communication skills both verbal and written 
  •  Strong team building and management skills.
Additional Requirements:
  • Certification in one of the core building operations systems (e.g. HVAC, Boiler etc.) is an asset
  • Solid knowledge of WHMIS requirements is an asset
  • Experience managing teams is an asset
  • Experience managing projects is an asset
Interested applicants are to send in your resume to in a word or pdf format.  Please mark "Operations Manger, Northgate" in the subject heading.
Please note that only those applications selected will be contacted. 
Expiry Date: Wednesday, September 25, 2013

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