Engage employees, tenants and visitors at Coquitlam Centre in Coquitlam, British Columbia, to participate in an expanded organics recycling program to support an organics disposal ban in the province – and to align with Metro Vancouver’s goals of becoming a zero waste city.
The Value Proposition
The Property Management and Marketing team at the one-million-square-foot, two-level super-regional shopping centre implemented a strategy targeting retail tenants and visitors with a goal to reduce organic waste. The waste diversion strategy engaged stakeholders through:
- Introduction of Food Court sorting stations
- Installation of an organics compactor to reduce fuel, labour and haulage costs of daily pick-ups
- Set up and implementation of an organic containers program for tenants
- Training of employees and tenants on proper use of containers
- Launching the “Going Organic” public awareness campaign
Coquitlam Centre’s organic waste diversion rate increased by 619% – from 64,765 kgs in 2014 to 400,917 kgs in 2015.
The Centre achieved an overall waste diversion rate of 63% – including organics, recyclables and waste.
A Tenant Satisfaction Survey indicated that more than 95% of the respondents feel that Coquitlam Centre is an environmentally responsible shopping centre and nearly 90% responded that they were “Satisfied or Very Satisfied” with their engagement with sustainable practices at the Centre.